Emergency Medical Dispatch - Quality Assurance - Priortity Dispatch

International Academies of Emergency Dispatch® (IAED) ED-Q certification is the cornerstone of quality assurance for centers using the Priority Dispatch Systems™ for all medical, fire, and police protocols. Using state-of-the-art instructor-led multimedia learning technology, this intensive training program provides your staff with:

• The tools and understanding to properly evaluate and score the six elements of the Priority Dispatch Systems
• Ways of measuring effective performance
• The ability to design and implement a quality management records system
• Instructions for developing continuing dispatch education that addresses identified performance problems

PDIS 200602B

For Registration call: 248-232-4220

Any questions call 248-232-4610 or e_mail:911training@oaklandcc.edu