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Hostage Negotiation

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Tuesday, December 4, 2018
12:00 am (Expired)
Ottawa County Central Dispatch
12101 Stanton St
West Olive, MI 49460 (616) 994-7800
Cost: $219
Contact & More Info
http://www.publicsafetygroup.com
Contact:
Phone: (877) 794-9389

The FBI reports that many dispatchers will be the first person who talks to a hostage taker.  It is critical that you are trained.  This class will provide you with the skills you need to negotiate with people in crisis. Topics Include: Active listening, negotiation fundamentals, general techniques, psychology of negotiation.

PSI 201807B