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Membership Approves New Cancellation Policy

At the August 2nd meeting the membership approved a revision of the MCDA Training Cancellation Policy.  It reads as follows:

Cancellations with less than 14 days’ notice will not be refunded.  Cancellations with less than 14 days’ notice will not receive a training credit unless due to a formally declared state of emergency or formal travel ban by the State of Michigan, the County, or the local municipality. In such circumstances, a copy of the signed declaration or formal travel ban must be provided to the MCDA and the credited amount for a future training shall not exceed 75% of the cost of registration.  The MCDA Executive Board will determine the final amount of credit.  An agency may substitute another person from the agency for a registered spot at any time.

MCDA reserves the right to reschedule or cancel training programs. In the event of a cancellation, every attempt will be made to reschedule, and registration fees will be applied to the rescheduled event. Any travel, lodging, or incidental expenses incurred related to a cancelled event cannot be refunded under any circumstances. If a cancelled event cannot be rescheduled, MCDA will issue a credit or an equitable refund of a portion or all of the registration fees after due consideration of circumstances and expenditures.