Advanced Supervision

This course focuses on dealing with difficult/problem employees, empowering employees, supervisory ethics, managing projects, problem solving, managing workplace relationships and handling special details. Attendees develop new knowledge and skills in:

– “Solving” difficult employees;
– Empowering employees to be high achievers;
– Encouraging ethical workplace behavior;
– Building and setting performance goals;
– Solving problems unique to those employed in police, dispatch, fire, courts and corrections settings; and,
– Planning and handling departmental projects

This course is led by Sgt. Michael S. Phillips (Ret., East Lansing Police Department), a highly-rated senior associate with MACNLOW, with over 27 years of experience. Portions of the course are tailored to the profession of each attendee. We recommend, but do not require, participants complete our Police
Supervision or Achieving Supervisory Excellence course prior to taking Advanced Supervision as content is built upon assessment instruments utilized in that course. If you wish to take Advanced Supervision without the recommended prerequisite, please let us know when registering for the course.