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Monday, September 16, 2019 - September 20, 2019
Allegan County Central Dispatch
3271 122nd Ave
Allegan, MI 49010 (248) 828-8055
Cost: $745.00
Contact & More Info
Contact: Patrick McGreevy
Phone: (248) 828-8055

CTO PROGRAM: This is a 40 – hour course designed for experienced communications officers to learn the “new job/task” of becoming a Communications Training Officer – CTO. It combines in-service training with objective evaluations to ensure that the standards of a competent communications officer are met. The program will emphasize the CTO’s role in teaching, training, coaching and evaluating the trainee. Each student will receive a Communications Training and Evaluation manual for this course.

– Communications Training Personnel Selection
– Utilizing the Standard Evaluation Guidelines
– Communications Training Officer Conduct / Responsibilities
– How the CTO Creates a Learning Environment
– Remedial Training and the Problem Trainee
– The Purpose of Documentation
– Program Administration
– Communications Training Program Operation
– Performance Evaluations
– Legal Issues for the CTO