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Monday, November 2, 2020 - November 6, 2020
Berrien County Health Department
2149 E. Napier Ave
Benton Harbor, MI 49022 (248) 828-8055
Cost: $745.00
Contact & More Info
Contact: DeWolf & Associates
Phone: (248) 828-8055

CTO PROGRAM:  This is a 40-hour course designed for experienced communications officers to learn the "new job/task" of becoming a Communications Training Officer - CTO.  It combines in-service training with objective evaluations to ensure that the standars of a competent communications officer are met.  The program will emphasize the CTO's role in teaching, training, coaching and evaluating the trainee.  Each student will receive a Com-munications Training and Evaluation manual for this course.


  • Communications Training Personnel Selection
  • Utilizing the Standard Evaluation Guidelines
  • Communications Training Officer Conduct / Responsibilities
  • How the CTO Creates a Learning Environment
  • Remedial Training and the Problem Trainee
  • The Purpose of Documentation
  • Program Administration
  • Communications Training Program Operation
  • Performance Evaluations
  • Legal Issues for the CTO

DDW 201404C